Customer Banking
Accounts, transactions, beneficiaries, cards, exchange, documents, secure messaging and financial services.
Complete Digital Bank-in-a-Box
One platform for the entire digital bank
From customer onboarding to ledger, cards, payments, compliance and management reporting, Bastion provides a common architecture for running a modern financial institution.
- Customer banking
- Bank operations
- Financial source of truth
Unified operating model
One customer. One operational model. One source of truth.
Modern white-label web and mobile banking with an intuitive customer experience, configurable branding and a shared production banking backend.
Responsive web banking and white-label iOS and Android apps connect to the same accounts, payments, cards, onboarding and support workflows. Configure the interface and functionality for your institution while keeping customer activity, operations, compliance, ledger and management reporting connected.
Connected teams
A common platform for every side of the institution
Each team sees the workflows and information relevant to its role while working from the same customer and financial model.
Operations
Payments, deposits, approvals, client servicing and operational queues.
Compliance
Onboarding, AML/KYC, transaction alerts, customer risk and document requests.
Finance
Ledger, balance sheet, P&L, fees, settlements, provider balances and reconciliation.
Management
Revenue, costs, fee structures, liquidity and operational reporting.
Support
Integrated customer communication, tickets, secure messages and internal escalation.
AI-assisted operations
Support, reconciliation and analysis — connected to the platform
AI assistance belongs inside controlled banking workflows, with defined data access, human review and auditability.
AI Support
Answer customer questions automatically in chat with Bastion AI Support.
Reconciliation agents
Used in production to support reconciliation work within the institution’s review and accounting controls.
Data-analysis agents
Used in production to support operational analysis, with data access and use-case scope defined for the deployment.
AI assistance does not bypass permissions or approvals, or imply autonomous payments, ledger posting or regulatory decisions.
Modular platform
One foundation. Multiple ways to adopt it.
Use Bastion as the foundation for the complete bank or introduce the modules that complement your existing infrastructure.
See the complete platform
See customer banking and bank operations working from one connected foundation.
We can demonstrate the actual running platform and discuss a complete or modular deployment.
info@bastionresearch.com +1-917-497-7150